Troika Tech · AI calling agents India
AI calling agents that call every lead in minutes.
Troika Tech’s AI calling agents phone new enquiries while they are still warm, answer inbound calls 24×7, ask your qualifying questions in Hindi, English or regional languages, and transfer ready buyers to your team mid-call. Fully managed, billed by the second.
- Hi, this is Swara from Powai Heights. You enquired about our 2 BHK. Is this a good time?
- Haan, budget around 90 lakh hai.
- Great, 2 BHKs in two towers fit that budget. When would you like to visit?
- This Saturday. Can I talk to someone?
- Connecting you to our sales manager now, and sending the location on WhatsApp.
Definition
What is an AI calling agent?
An AI calling agent is a voice AI that makes and receives normal phone calls, understands what the caller says, replies in a natural voice and gets the job done without a human operator on the line.
- 1Makes and receives real calls on a normal Indian phone number
- 2Understands natural speech, including Hinglish and regional accents
- 3Qualifies, books and transfers, and logs every outcome
- 4Never invents answers: it uses only the script and information you approve
How it works
Inside one AI call, from dial to handover
A typical lead-qualification call lasts about a minute. This is what the AI calling agent does at each moment.
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Dial
Placed minutes after the enquiry, inside your calling window. Busy and unanswered calls are retried on your rule.
-
Greet
Introduces itself and your brand, says why it is calling and asks if it is a good time.
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Discover
Asks what the customer needs, for whom and when, and listens to the answer.
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Qualify
Your criteria: budget, location, eligibility. Objections get the answers you approved.
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Act
Hot: live transfer. Warm: WhatsApp brochure and callback date. Not now: reason logged.
Inbound, outbound, hybrid
Three ways to put an AI calling agent to work
Outbound
Calls your leads and customers, one by one or as bulk campaigns.
- New enquiry call-backs
- Payment and renewal reminders
- Admissions and event invites
- Feedback and surveys
Inbound
Answers your business number on the first ring, day or night.
- Understands why the customer called
- Answers routine questions
- Books, reschedules or cancels
- Routes the rest with context
Hybrid
Inbound and outbound on the same virtual number.
- Takes support calls by day
- Runs reminders off-peak
- Calls back missed calls
- One brand number, 24×7
Built for Indian calls
Why AI calling in India needs a different agent
Global voice bots are tuned for quiet rooms and one language. Indian calls are neither. Troika’s agents are configured for the conditions your customers actually call from.
Budget 90 lakh hai, but Andheri side chahiye.
Hinglish
Understands mixed Hindi–English and switches language when the caller does.
Vanakkam, naan Chennai-la irukken.
9+ languages
Hindi, English, Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam, Bengali.
(Traffic, a shop counter, a crying baby.)
Noisy lines
Noise cancellation and Indian-accent recognition for real-world calls.
Location WhatsApp pe bhej do.
WhatsApp follow-up
Brochures, photos and location pins sent during or right after the call.
Real recordings
Hear Troika’s AI calling agents on real campaign calls
Unedited recordings from live campaigns in real estate, education, BFSI, healthcare and events. Press play.
Use cases
AI calling agents by industry
| Industry | Outbound calls | Inbound calls |
|---|---|---|
| Real estate | Portal and ad lead call-backs, site-visit booking, launch announcements | Project, price and possession enquiries |
| Education | Admission enquiries, counselling bookings, fee reminders | Course, batch and fee questions |
| BFSI and NBFCs | Renewal and EMI reminders, loan lead qualification, KYC chasers | Product and status enquiries |
| Healthcare | Appointment confirmations, follow-up reminders, plan renewals | Appointment requests and timings |
| Automobile | Test-drive booking, service reminders, finance offers | Model, price and service-slot enquiries |
| Events | Exhibitor and visitor invites, RSVPs, reminders | Registration questions |
Compare
AI calling agent vs telecaller vs IVR
| AI calling agent | Human telecaller | IVR | |
|---|---|---|---|
| Conversation | Natural, two-way | Natural, two-way | “Press 1, press 2” |
| Speed to first call | Minutes after the enquiry | Depends on the queue | Cannot call out |
| Daily capacity | Thousands of calls a day | Limited by headcount | Routes calls only |
| Languages | 9+, switches mid-call | Whoever is on shift | Pre-recorded menus |
| Consistency | Same approved script every call | Varies by person and day | Fixed |
| Records | Recording, transcript, outcome tag | Manual notes | Key presses |
| Best at | First calls, follow-ups, reminders | Negotiation and relationships | Simple routing |
Compliance and pricing
Run AI calling the right way, and pay only for talk time
Compliance basics for AI calling in India
- Consent and DND/NCPRPromotional campaigns run on eligible, consented data, scrubbed against the DND registry.
- DLT and headersCommercial communication follows TRAI’s DLT registration and header rules.
- Calling windowsCalls go out only in agreed hours; customers can opt out on the call.
- Personal dataCollect only what the campaign needs, keep it secure and honour deletion requests.
- Human oversightRecordings, escalation paths and a named owner for every campaign.
General information, not legal advice. Sector rules are confirmed with you before launch.
How AI calling pricing works at Troika
Calling credits billed per second: one credit is one second of talk time, never rounded up to a minute. A 47-second call uses 47 credits.
- IncludedCampaign planning, script, voice setup, recordings, dashboard, live-transfer setup and support
- Quoted separatelyVirtual number, live-transfer minutes, CRM, WhatsApp and sheet integrations, GST
Customers
What Troika’s AI calling customers say
“It can call 1,000, 2,000, or even 4,000 people in a single day. In the first 3–4 days we already received around 10 to 15 positive leads.”
“The AI calling agent is performing well, and the automated marketing outreach through the AI bot is being executed effectively.”
“It is really easy to deploy and the support has been really good.”
FAQ
AI calling agents: common questions
Still deciding? Ask us to call your own phone and judge the agent yourself.
What is an AI calling agent?
An AI calling agent is a voice AI that makes and receives normal phone calls, understands what the caller says, replies in a natural voice and completes tasks such as qualifying a lead, booking an appointment, sending a WhatsApp follow-up or transferring the call to a person.
Do AI calling agents work in Hindi and regional languages?
Yes. Troika Tech's AI calling agents work in 9+ Indian languages including Hindi, English, Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam and Bengali, understand Hinglish and switch when the caller does.
How much do AI calling agents cost in India?
Troika Tech bills per second through calling credits, where one credit is one second of talk time and calls are never rounded up. A virtual number, live transfer minutes and integrations are listed separately in the quotation. Larger volumes unlock lower rates.
Is AI calling legal in India?
Yes, when campaigns follow TRAI commercial communication rules (consent, DLT registration, DND/NCPR scrubbing and calling windows) and personal data is handled under India's data protection framework. Troika agrees these with you before launch.
Can an AI calling agent transfer calls to my team?
Yes. When a caller is ready or asks for a person, the call is transferred live to your representative with the caller's answers already captured.
How many calls can an AI calling agent make in a day?
Thousands. A Troika education customer reports calling 1,000 to 4,000 people a day during admission season.
Get a call from Troika’s AI calling agent.
Tell us your industry and who you call. We will set up a live demo around it.